Returns & Cancellations

RETURNS & CANCELLATIONS

Since we started SOLO, quality has always been at the forefront of our products and surrounding services. You can reach out to us at support@filexindia.com in case you are facing any issues with the product.

Returns

While we do not offer returns on our product, we shall do everything in our power to rectify any issues that you are facing. Please write to us on support@filexindia.com with your order number.

Cancellations

If you wish to cancel an order placed on our website, you have to do so within 48 hours of the placement if you have placed it under standard delivery. If the order is placed under expedited shipment, request for cancellation needs to come within 2 hours of order confirmation.

Once you have received a confirmation of the cancellation, please wait for two weeks time for the refund to be reflected in your bank accounts.

In case you have any other issues, please write to us on support@filexindia.com